Support
Request for Service/Toners
Printer/MFP Support
We provide 3 or 5 year maintenance on parts and service.
Support Hours – 0900-1800 Hours from Mondays to Fridays, excluding public holidays.
- Off-hours Support — By special request
- Response Time – 2-4 hrs (SG, KL – Zone 1 & 2)
Software Support
Primary support is provided via email, telephone, and remote access channels.
The general support provided by ServTouch Solutions Support is as follows
- Support Hours – 0900-1800 Hours from Mondays to Fridays, excluding public holidays
- Response Time – By Next Business Day